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[VIEWED] just one registration per day per mail per device

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8 years 11 months ago - 8 years 10 months ago #9915 by sasc
Hi everybody

I need your help.

Is this normally, I can take just one registration per day, per device, per mail (for example one on computer and one on mobile)? in the options "1 registration / mail" and "1 registration / date" is deactived. Why is this so? Is this a bug oder is this correct?

Thank you.

sasc
Last edit: 8 years 10 months ago by Lyr!C. Reason: [VIEWED]

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8 years 11 months ago #9935 by Lyr!C
Hello,

If you disable those options, you should be able to register as many time as you want (i often do so when testing during development, and this is working).

But, maybe it could be a cache issue somewhere (third party cache extension, browser extension...) ?

Could you attached a screen shot of the global options of registration ?

Regards,
Cyril

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8 years 11 months ago #9963 by sasc
Hi

It's strange.

In the attachment, you find screenshots of the global option of registration.

website: www.stefania-mueller.ch > Kurse

thank you!

sasc
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8 years 11 months ago #9976 by Lyr!C
Hello,

So (i'm French, in case you prefer to speak French ;-) ) do you have a custom theme pack, or do you have edited a core theme pack ?

Because the registration form is not rendered as it should...

And, could i test to register 2 times with the same email ?

Regards,
Cyril

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8 years 11 months ago #9986 by sasc
Hello

It's a custom theme pack.... is this a problem?

Yes, you can test it.

Regards,
sasc

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8 years 11 months ago #10019 by Lyr!C
Hello,

Yes, of course it could be the reason with a custom theme pack.

So, could you first test registration with an official theme pack (default or ic_rounded) to see if it's working.
If not, so the issue could be something else.

Just recently, a pro user had a similar issue, and it was due to Gantry framework (recent one v4) with an issue (and in fact more!) with their system to auto generate less files (which is caching too the post data!).
So, if you have such a site template (RT_.... using gantry) disable the less auto compiler, as this is a really bad idea.
More info about Gantry issue : t.co/AyFXF4aTJ0

Regards,
Cyril

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8 years 10 months ago #10081 by sasc
Hi Cyrill

Sorry, I work with a custom joomla theme and not a custom theme pack for the component - that is mistake.

But now, I work with another joomla component which is running.

Thanks anyway.

Regards,
sasc

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8 years 10 months ago #10096 by Lyr!C
Hello,

Not sure to understand all your last message, but your issue is solved ?

Regards,
Cyril

Latest version : iCagenda 3.9.2
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8 years 10 months ago #10108 by sasc
Yes, I use another component.

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