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Update läßt sich nicht durchführen

  • Raymund
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7 years 9 months ago - 7 years 9 months ago #12549 by Raymund
Update läßt sich nicht durchführen was created by Raymund
Hallo,
ich habe PRO 3.5.14 und will auf 3.5.17 updaten was leider nicht funktioniert


Woran kann das liegen? Gibt es eine Update-ZIP zum selber installieren/updaten?
Gruß. Ray
Last edit: 7 years 9 months ago by Lyr!C. Reason: No personal data please! ;-)

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7 years 9 months ago #12555 by Lyr!C
Replied by Lyr!C on topic Update läßt sich nicht durchführen
Hello Raymund,

I have removed the picture. Please don't post your personal data on public forum ;-)
As you have a pro version could you open a new pro ticket here : pro.joomlic.com/en/support/individual-issues

Note: the username and password you used in your pro version are not the ones you use on the free forum, but on your Pro Profile ;-)
The easiest is to use the Pro ID donwload key of your pro account ;-)

In case an issue to access your pro profile (and so the pro ticket support) contact me at info[at]joomlic.com with the email address you used while purchasing on Share-it.

Best Regards,
Cyril

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