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[SOLVED] Error trying to upgrade from 3.6.7 to version 3.6.8

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Maupie010
Topic Author
New Member

6 years 9 months ago - 6 years 9 months ago #14624 by Maupie010

[SOLVED] Error trying to upgrade from 3.6.7 to version 3.6.8 was created by Maupie010

Hi, I am using iCagenda for some time now and I'm really enjoying it. It works and looks great.
Today I wanted to update to 3.6.8, but I get the error: Copy file failed.
Previous version updates always went smooth, without any issues. But now I can't install it anymore. Every update from third party components install just fine, but this one keeps giving the error.
Is there anything you could tell, so I can install the latest version? Any help would be fine. Thank thank thank....

gr
Maupie

Last edit: 6 years 9 months ago by Lyr!C. Reason: [SOLVED: missing space on the server]

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Lyr!C
Administrator
Lead Developer

6 years 9 months ago #14632 by Lyr!C

Replied by Lyr!C on topic Error trying to upgrade from 3.6.7 to version 3.6.8

Hello,

Could you attach a screenshot of the LiveUpdate ?

But first, could you click on the "Refresh update information" and try again to update.

Best regards,
Cyril

Latest version : iCagenda 3.9.3
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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Maupie010
Topic Author
New Member

6 years 9 months ago #14641 by Maupie010

Replied by Maupie010 on topic Error trying to upgrade from 3.6.7 to version 3.6.8

Hi Thanx for your reply. As asked, the screenshot. Even when I refreshed, try to install from URL , upload the file, or from a directory......still getting the error.

Schermafbeelding2017-06-27om21.54.06.png

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Maupie010
Topic Author
New Member

6 years 9 months ago - 6 years 9 months ago #14647 by Maupie010

Replied by Maupie010 on topic Error trying to upgrade from 3.6.7 to version 3.6.8

nobody?

Last edit: 6 years 9 months ago by Maupie010.

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Lyr!C
Administrator
Lead Developer

6 years 9 months ago #14653 by Lyr!C

Replied by Lyr!C on topic Error trying to upgrade from 3.6.7 to version 3.6.8

Hello,

Sorry for slow response...

Do you have check your permissions on files and folders ? (mainly the "tmp" directory of your Joomla install)
Check in Joomla > Extensions > Warning to see if no special message from Joomla about permissions issues.

Do you have tried too, to download the latest version, and install it using Joomla Extensions manager (it works the same as LiveUpdater ;-)

)

Best regards,
Cyril

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Maupie010
Topic Author
New Member

6 years 9 months ago #14666 by Maupie010

Replied by Maupie010 on topic Error trying to upgrade from 3.6.7 to version 3.6.8

I wanted to try all the steps you've mentioned, but first I wanted to make a backup.
When making a backup of my site, I found out that there was no space on the server. So I cleared some unnecessary files.
After I've cleared those files, I forgot to make the backup and tried to install the update.
And guess what? It worked!

Damn!!
After many hours troubleshooting, the thing what prevented me to install updates, was a file storage space issue. Grrrrrrrr....
Sorry to bother you guys, but I think this is a good lesson for me and maybe others, to check your diskspace.
The error didn't mention anything about storage space, but it was definately the issue.

Thanx for your time!
Greets Maupie

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Lyr!C
Administrator
Lead Developer

6 years 9 months ago - 6 years 9 months ago #14692 by Lyr!C

Replied by Lyr!C on topic Error trying to upgrade from 3.6.7 to version 3.6.8

Hello,

Yes, of course no space on the server explains why you got this issue ;-)

About the error message, this could be an issue or improvement to submit for Joomla itself. (as this error managed by Joomla installer)
But, did you check too, when error occured, if any warning from Joomla in Extensions > Warning ?...

All in all, good to know you find and solve your issue!

Best regards,
Cyril