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[SOLVED] Description not saved

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3 years 6 months ago - 3 years 5 months ago #17148 by gregseth
[SOLVED] Description not saved was created by gregseth
When I create an event the « description » field of the « description » tab is not saved. Worse, if I edit an event, the content is deleted, even if I did not open the « description » tab.
This is a recent behavior, it has been working fine until now.
Last edit: 3 years 5 months ago by Lyr!C. Reason: [SOLVED]

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3 years 6 months ago #17159 by Lyr!C
Replied by Lyr!C on topic Description not saved
Hello,

Which editor do you use?

Could you try with another one such as Joomla core one?

Best regards,
Cyril

Latest version : iCagenda 3.9.2
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3 years 6 months ago #17164 by gregseth
Replied by gregseth on topic Description not saved
Hi,

I'm not sure what you are talking about. I've tried changing the setting in System > Config > Site > Default editor, but it has no effect. How can I tell?

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3 years 6 months ago #17168 by Lyr!C
Replied by Lyr!C on topic Description not saved
Hello,

You have an extension (editor, button editor, plugin content/system...) that may modify content editor on saving.

Check about all other extensions installed.

And which editor used?

Do you have a screenshot of your description editor?

Best regards,
Cyril

Latest version : iCagenda 3.9.2
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

File Attachment:

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3 years 6 months ago #17176 by gregseth
Replied by gregseth on topic Description not saved
It was working fine. I did not install any new plugin since it was working (but it might be an update of an existing one).

Here's a screenshot of the editor:

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3 years 5 months ago #17200 by Lyr!C
Replied by Lyr!C on topic Description not saved
Hello,

Sorry for slow response, but try with core editor TinyMCE as default in your Joomla global configuration.

Best regards,
Cyril

Latest version : iCagenda 3.9.2
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

File Attachment:

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3 years 5 months ago #17202 by gregseth
Replied by gregseth on topic Description not saved
In the mean time I did some investigations. The editor in the capture is AcyEditor, coming with the AcyMailing plugin, and yes, changing it to another one such as TinyMCE or JCE does solve the problem.
That being said, !Cagenda is the only place where it has this behavior, and there may be something to investigate here.

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3 years 5 months ago #17209 by Lyr!C
Replied by Lyr!C on topic Description not saved
Hello,

I will do test with AcyEditor... good to have this feedback! thanks!

Best regards,
Cyril

Latest version : iCagenda 3.9.2
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

File Attachment:

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