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[VIEWED] just one registration per day per mail per device

  • sasc
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il y a 9 ans 2 semaines - il y a 8 ans 11 mois #9915 par sasc
Hi everybody

I need your help.

Is this normally, I can take just one registration per day, per device, per mail (for example one on computer and one on mobile)? in the options "1 registration / mail" and "1 registration / date" is deactived. Why is this so? Is this a bug oder is this correct?

Thank you.

sasc
Dernière édition: il y a 8 ans 11 mois par Lyr!C. Raison: [VIEWED]

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il y a 9 ans 1 semaine #9935 par Lyr!C
Réponse de Lyr!C sur le sujet just one registration per day per mail per device
Hello,

If you disable those options, you should be able to register as many time as you want (i often do so when testing during development, and this is working).

But, maybe it could be a cache issue somewhere (third party cache extension, browser extension...) ?

Could you attached a screen shot of the global options of registration ?

Regards,
Cyril

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il y a 9 ans 1 semaine #9963 par sasc
Hi

It's strange.

In the attachment, you find screenshots of the global option of registration.

website: www.stefania-mueller.ch > Kurse

thank you!

sasc
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il y a 9 ans 1 semaine #9976 par Lyr!C
Réponse de Lyr!C sur le sujet just one registration per day per mail per device
Hello,

So (i'm French, in case you prefer to speak French ;-) ) do you have a custom theme pack, or do you have edited a core theme pack ?

Because the registration form is not rendered as it should...

And, could i test to register 2 times with the same email ?

Regards,
Cyril

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il y a 9 ans 5 jours #9986 par sasc
Hello

It's a custom theme pack.... is this a problem?

Yes, you can test it.

Regards,
sasc

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il y a 9 ans 1 jour #10019 par Lyr!C
Réponse de Lyr!C sur le sujet just one registration per day per mail per device
Hello,

Yes, of course it could be the reason with a custom theme pack.

So, could you first test registration with an official theme pack (default or ic_rounded) to see if it's working.
If not, so the issue could be something else.

Just recently, a pro user had a similar issue, and it was due to Gantry framework (recent one v4) with an issue (and in fact more!) with their system to auto generate less files (which is caching too the post data!).
So, if you have such a site template (RT_.... using gantry) disable the less auto compiler, as this is a really bad idea.
More info about Gantry issue : t.co/AyFXF4aTJ0

Regards,
Cyril

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il y a 8 ans 11 mois #10081 par sasc
Hi Cyrill

Sorry, I work with a custom joomla theme and not a custom theme pack for the component - that is mistake.

But now, I work with another joomla component which is running.

Thanks anyway.

Regards,
sasc

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il y a 8 ans 11 mois #10096 par Lyr!C
Réponse de Lyr!C sur le sujet just one registration per day per mail per device
Hello,

Not sure to understand all your last message, but your issue is solved ?

Regards,
Cyril

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il y a 8 ans 11 mois #10108 par sasc
Yes, I use another component.

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