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[Resolved] Newsletter not send e-mail to guest but registred to an event

  • Rocco
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1 month 3 weeks ago #17145 by Rocco
I think I have founded the problem...

The version of PHP!

I have installed on the same host another website... he have the v7.3 of php on the new... and on my website I have the v7.4...

can you test with the v7.4 ???

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  • Rocco
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1 month 2 weeks ago #17146 by Rocco
Hello,

The test on the "new website" isn't correct, sorry...
I have changed the version of PHP... It's better but not completly ok !

This is my test, I add the printscreen :

The picture "Visitor" it's a simple visitor not registred, he don't receive the e-mail, you can view the message, he don't send the e-mail !

The second with the registred user, receive the newsletter !

Your app don't send e-mail when the user isn't a register user on the website...

Have you the same problem with your test ?

thanks for your help
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  • Lyr!C
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1 month 3 days ago #17157 by Lyr!C
Hello,

On my side, registered joomla user or visitor, the email is send...

Try to register on demo site, and see if you got email: demo.joomlic.com

Regards,
Cyril

Latest version : 3.7.14

We recommend every user to keep your iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!


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  • Rocco
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1 month 3 days ago - 1 month 3 days ago #17161 by Rocco
I register on the event of the 19 sept at 14.00 (2pm)

I have receive the confirmation...

Now can you try to use your Newletter option with this date to send more info...

I wait you newsletter...
Last edit: 1 month 3 days ago by Rocco.

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  • Lyr!C
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1 month 3 days ago #17162 by Lyr!C
Newsletter send...

Latest version : 3.7.14

We recommend every user to keep your iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!


Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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  • Rocco
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1 month 3 days ago #17163 by Rocco
receive...

I don’t understand...
what’s your version of php?
what’s your parameters of joomla? (fopen & other)

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  • Lyr!C
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4 weeks 16 hours ago #17167 by Lyr!C
Hello,

PHP may not be the reason...

About email sender service, which one you use? SMTP, phpmailer?

Latest version : 3.7.14

We recommend every user to keep your iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!


Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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  • Rocco
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1 week 11 hours ago #17198 by Rocco
changed on php send email + good version of php

problem resolved!

thanks for your help!

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